đźšš ShopDealz.in
1. Order Confirmation
Once an order is placed, we’ll send an email or SMS confirming your order details—it means we’ve received and started processing it.
2. Order Processing
We typically process orders within 24–48 business hours (excluding Sundays and Indian public holidays). During peak times (festivals, big sales), processing may take a bit longer—but we’ll let you know.
3. Packaging
Every item is carefully packed using eco-friendly and secure materials to ensure it arrives in perfect condition.
4. Shipping
You’ll receive a shipping confirmation with a tracking number once your order is dispatched. We partner with trusted couriers to deliver swiftly.
5. Delivery Timeline
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–4 business days |
| Other Urban Areas | 3–5 business days |
| Rural Areas | 4–6 business days |
These are estimates—delays may occur due to weather, strikes, or carrier constraints.
6. Tracking Your Order
Track anytime via the link in SMS/email or through our “Track Order” section on the site.
7. Delivery Attempts
We attempt delivery up to 3 times. If unsuccessful, the package is returned to our warehouse and we’ll reach out with options.
8. Shipping Charges
Enjoy free shipping across India on all orders—no minimum spend required.
9. Damaged or Incorrect Deliveries
If your order arrives damaged or incorrect:
- Save all packaging.
- Notify our support team via email or site chat within 24 hours.
- We’ll guide you through a replacement or refund.
10. Address Errors or Failed Delivery
Incorrect or incomplete delivery addresses are the customer’s responsibility. If delivery fails due to a wrong address, and we’re unable to recover the package, shipping charges may apply for re-delivery or refunds.